I've just had an extremely aggressive and rude call from the person we were told would handle our issues. I now feel that his name being given was just to placate people on site and to move them away. His mantra was that this is an act of god and down to our own insurance. When I refused to accept this and said that we'd get our solicitor on side, his closing reply was see you in court with the snidest laugh.
What is what DAA would want you to do. Insurance pays you for repairs or a new car. Insurance company doesn't fight DAA (too tough a job) and you loose your NCB.It may be the case I can just go through my insurance.
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