They can't be repairedP.S. I think that 4 above relates to the contents section of a house insurance policy
- I would regard the cleaners as bailees - specifically bailees for hire or reward.
- A bailee for reward has a duty to return the goods intact. If not possible I would seek compensation to the value of the repairs if possible.
- The cleaners may argue terms and conditions that exclude liability for loss or damage of property. If the terms are reasonable their argument might fly.
- Your own house insurance might provide cover under goods temporarily removed from the insured property. If so, they can then seek recovery from the dry cleaners. This might not be practical if there is a big excess under the policy and or if there is a no claims discount.
The claim is for their value so.They can't be repaired
Thank you. Are you able to advise how to word the letter or where to direct me so I can word it properlyThe claim is for their value so.
Just set out the facts as clearly and concisely as possible and clearly state what remediation you're seeking.Thank you. Are you able to advise how to word the letter or where to direct me so I can word it properly
In fairness, their insurers might be messing them around looking for evidence of value for every item and trying to minimise the payout. They'll also be trying to deal with many others in the same situation as you.They've been messing us around a little with saying they've to wait on inspections etc.
Culturally the wedding clothes may be important & not just a question of style. If that is the case OP should be sure to mention that.pivot to a different style
This a really important piece of information you left out initially. To be honest, I was thinking ‘what’s the big deal, they’re already married and have worn the stuff?’.No we returned and had them cleaned here as we've our Irish reception in October. They had the fire 1 week after we left them in. They've been messing us around a little with saying they've to wait on inspections etc.
This a really important piece of information you left out initially. To be honest, I was thinking ‘what’s the big deal, they’re already married and have worn the stuff?’.
They’re probably really stressed and getting messed around by their insurers, so just make the point that you haven’t actually had your main wedding reception yet and there’s a massive time sensitivity to this.
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