2nd Deal - delivery of printed calenders - I am in the process of trying to cancel this order with Groupon - as the supplier is unreachable - no responses to my emails - long waits listening to "your call is important to us - so much so that you will be waiting 53 minutes before we will be able to take your call". I looked up the companys facebook page to be disheartened to see more complaints listed and issues from unhappy customers 8-(
This may not be the case with these suppliers all the time, but this was my experience.
Result : GBP20,000 loss. One year's profits wiped out.
- 75% discount on cakes - sold for €10 instead of €40
- 8,500 people signed up
- 102,000 cakes ordered
- 25 extra workers had to be hired to meet the order
http://www.businessinsider.com/london-baker-makes-102000-cupcakes-groupon-deal-2011-11
70% of small business owners hate Groupon.
Why didn't the business set an upper limit? Their own fault in my opinion.
As Knuttell mentioned I think PayPal should be used for Groupon as this would give some control/assurance back to the purchaser when dealing with a poor service company such Groupon.
Using a credit card will offer more protection than PayPal.
Leo
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?