It was my post you are referring to the guidance on TRS is on the revenue website. Its clear that you get relief on what you actually pay not what you should pay. If you paid say 100 only you only get the rekief on the hundred. When i asked them why they think my bank was not giving me relief they said it was a matter for the bank. They were quite nice and I asked them could they advise the legislation where they base the guidance from after about 5 mins on hold they gave me the legislation. Had a read on it and its clear you qualify to get it on what you pay... Ive being stung about 6k by the bank using an interpretation contrary to law and revenue guidance
Its in Section 244 of Taxes and Consolidation Act 1997..wording is clear but my bank is taking an all or nothing approach
Plenty of people are getting done on this too and they dont know it
Its in Section 244 of Taxes and Consolidation Act 1997..wording is clear but my bank is taking an all or nothing approach
Plenty of people are getting done on this too and they dont know it
Hi Sarenco, in my case I don't believe my provider received TRS and didn't apply it.to my two accounts. As far as what I understand they automatically stopped it over a missed repayment that I had and I am now finding it very difficult to reinstate TRS.
Thanks OP for starting this thread.
Thanks Raging Bull for bringing more light to this case.
I can confirm there is more of this going on than we know. The reason I received for not receiving TRS was my lenders system was not compatible with Revenue format. If anyone can translate that excuse feel free to do so because I'm sitting here scratching my head.
Ah, understood.
That actually sounds like a genuine case of two IT systems not "speaking to each other" properly. You might consider escalating this issue to the bank's complaints dept if it doesn't get resolved quickly and ultimately making a complaint to the FSO. You obviously shouldn't have to chase anybody to resolve this issue but if you don't, this may never get resolved. Keep at it.
Perhaps it is a systems compatibility issue; and perhaps not.
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