Just wondering if anyone else has had a similar experience to myself when I took out a mortgage a couple of years ago. At the time there was a discounted/promotional rate available for the first year of the mortgage. I was not aware of the discounted rate and the financial institution concerned did not make me aware of it. In fairness to that institution when I found out about this rate a few months later and challenged them on it they passed on the full benefits to me and couldn't understand why the rate was not given to me in the first place. The individual I was dealing with had left the institution in the intervening period.
I just wanted to warn people to make sure that they get the discounted rate if they are entitled to it and I was also wondering whether I was just unfortunate or have other people had a similar experience?
I just wanted to warn people to make sure that they get the discounted rate if they are entitled to it and I was also wondering whether I was just unfortunate or have other people had a similar experience?