LDFerguson
Registered User
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What is the significance of the internal charges?
OK. But the potential returns quoted are the actual returns. There is no initial charge or ongoing charge?
As they are using fee-only brokers, does that mean that they are not paying any commission.
If I go directly, do I get a better deal?
KBC do not guarantee to return you capital either. It is simply capital protected.
Brendan I guarantee to buy you a pint of Guinness in 100 years time provided I'm not dead first.
Note that the three constituent elements add up to the Total investment i.e. 100%. Now it is stated in the brochure that 100% is placed on deposit and that 2.5% is the max taken in charges. To me that is a Total of 102.5%. If that were the end of it I would agree that my criticism could be regarded as nit-picking, but I believe that the non compliance runs much deeper than that. My read of the brochure is that Direct Investments comits to fees not exceeding 2.5%. I am sorry but I have been in this game too long to read that as meaning DI PLUS KBC comit to their combined fees not exceeding 2.5%. The Swap references convince me that there is smoke and mirrors going on here, perhaps KBC are misleading you. This would be oh so much clearer if the above disclosure as required by the CPC had been given.Consumer Protection Code said:Your proposed investment of €xx,xxx will be used, at the date of investment, as follows :
€xx,xxx , or xx%, will be used to secure the promised payment of €xx,xxx payable after yy years and mm months. This is equivalent to a promised return on this part of your investment of xx% pa, before tax is deducted.
€xx,xxx , or xx%, will be used to secure the cash bonus which may be payable after yy years and mm months.
€xx,xxx, or xx%, will be taken in [FONT=Calibri,Calibri][FONT=Calibri,Calibri]charges[/FONT][/FONT][FONT=Calibri,Calibri][FONT=Calibri,Calibri]. [/FONT][/FONT]If applicable, intermediary remuneration must be disclosed in this section.
[FONT=Calibri,Calibri][FONT=Calibri,Calibri]€xx,xxx Total [/FONT][/FONT]
Complaint to CBI said:I wish to make a formal complaint about what I perceive to be non-compliance with the Consumer Protection Code by KBC Bank.
The matter came to my attention through the popular consumer website AskAboutMoney. http://www.askaboutmoney.com/showthread.php?t=169452 will direct you to the relevant discussion. http://www.wp.directinvestments.ie/wp-content/uploads/2012/05/KBC-0226-1-Direct-Investments-Multi-Assets-Brochure_LR.pdf will link you to the brochure for the Multi Assets Tracker Bond.
It is a requirement of the CPC that the breakdown of a Tracker Bond investment is shown between the deposit element, the bonus element and the balance being the charges. In the first place this disclosure is not produced in the form specified by the CPC. More seriously it is represented that 100% is placed on deposit, and therefore by implication that there are no charges levied by KBC.
Reference is made to the fees of the product designer, Design Investments, and that these will not exceed 2.5%. In fact much is made of this low level of charges in the brochure. You will note from the discussion that Direct Investments assert that in fact KBC Bank do not levy any charges for their own account. I find this difficult to believe. If indeeed KBC are themselves enjoying material charges on this product my complaint takes on more significance than mere lack of formal compliance but points to a deliberate under disclosure of the aggregate charges on this product.
You will note that the approach to the CPC in this brochure is claimed to be standard KBC policy and that it has been cleared by the Central Bank. If that be the case, I suggest that KBC have seriously and serially misled the Central Bank.
I will be posting this complaint anonymously in the discussion. I give my personal and bio details below for your own benefit.
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