I wonder if they are honouring this? 3 month EURIBOR has been negative since early 2016, so should be even lower than an ECB tracker.informing me they were changing the terms and conditions of my mortgage and that my mortgage was now going to be tracking the three month Euribor Rate,
Start Mortgages has not received my complaint yet as Adeptum was in consultation with the Central Bank about cases they have on their books.
I have to say that this is a very odd approach.
If you have a complaint or a claim, the first action is to submit it to the company. If it's as clear as you suggest it is, Start should turn around and acknowledge it and give you back your tracker.
If it's a systemic issue, then by all means bring it to the attention of the Central Bank.
Brendan
Thanks Brendan for your insight and advice, you can be sure my complaint will be winging its way to Start Mortgages in the very near future. It seems a bit strange that Start Mortgages was not included in the Central Bank Tracker Mortgage Examination.Hi Metatron
I have no problem with waiting for the data access request. But when you are ready with your complaint, you should contact the lender.
The response from the CB will be "Thank you for bringing this to our attention. We do not engage in individual cases. go to the Ombudsman"
Brendan
The current licenced entity were included.It seems a bit strange that Start Mortgages was not included in the Central Bank Tracker Mortgage Examination.
Hi Red Onion,The current licenced entity were included.
Hi Metatron
I have no problem with waiting for the data access request. But when you are ready with your complaint, you should contact the lender.
The response from the CB will be "Thank you for bringing this to our attention. We do not engage in individual cases. go to the Ombudsman"
Brendan
All irrelevant. CBI have opened the doors on the tracker issue, so there's no need to be looking for anything fancy, in my view.Aidan also said something about possible prospectus fraud and market manipulation but I didn’t understand never mind take it in. I
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