Data Roaming Uk

Breadman

Registered User
Messages
14
Hi I'm not sure if this is where I post this question! I was in the UK for a day before Christmas transitting for a flight, I hadn't realised the data roaming charges had changed and kept my mobile data on! When I looked at my bill yesterday the charges were €187 for the day, is there anyway our of this or just take it on the chin? I am with three Ireland on a monthly bill but not in a fixed contract.
 

Cervelo

Registered User
Messages
764
Not sure what the answer is but I do remember reading somewhere that all Irish providers wouldn't be reintroducing roaming charges for Irish customers traveling to the UK
 

Leo

Moderator
Messages
13,186
They said in 2019 they would not reintroduce roaming charges for Irish customers. Also posted on their site here.

What plan are you on? You can check the charge sheet here.
 

Breadman

Registered User
Messages
14
So basically what they are saying is that it wasn't from the day I was in the UK i was charged on the 10 hour flight I took after that, I've argued with them that my phone was on flight mode and they said it must not if been!!
 

Leo

Moderator
Messages
13,186
So basically what they are saying is that it wasn't from the day I was in the UK i was charged on the 10 hour flight I took after that, I've argued with them that my phone was on flight mode and they said it must not if been!!
They'll know exactly what network you were on, so they're unlikely to be making that up. You could ask for a detailed breakdown of the usage.

What airline was it?
 

Breadman

Registered User
Messages
14
They'll know exactly what network you were on, so they're unlikely to be making that up. You could ask for a detailed breakdown of the usage.

What airline was it?
I asked for a breakdown and this was their reply, I was flying London to Grand Cayman.
 

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Breadman

Registered User
Messages
14
The flight was London-Cayman with an hour stopover in the bahamas where you stay on the plane but don't leave, unless it connected to a network there?
 

ClubMan

Registered User
Messages
44,540
You seemed to imply originally that you had your phone on airplane mode all the time in transit (and in the Caymans?) but I suspect that that's not actually the case?
 

vandriver

Registered User
Messages
1,893
Three charge .... wait for it...€6.15 per MB for USA roaming.
One internet page would use €187.
They charge a frankly astonishing €16.99 in the Cayman Islands.A 10 minute YouTube video would cost €750!!!!!
 

vandriver

Registered User
Messages
1,893
Did you get the text about a data roaming cap?
 
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