Brendan Burgess
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From the introduction to the Ombudsman's Digest of Decisions
Four decisions issued between January and May 2020 were under appeal to the High Court at the time of publication in August 2020. These involve:
An appeal by a financial service provider against a direction to that provider to reinstate benefit payments to a complainant under an income protection policy.
An appeal by a complainant against a decision not to uphold a complaint in respect of the refusal by the provider to pay a claim under a travel insurance policy.
An appeal by a financial service provider against a direction to restore a tracker mortgage interest rate to the complainants’ mortgage loan account.
An appeal by a financial service provider against a decision directing the admission of the complainant’s claim for assessment under a professional indemnity insurance policy.
Four decisions issued between January and May 2020 were under appeal to the High Court at the time of publication in August 2020. These involve:
An appeal by a financial service provider against a direction to that provider to reinstate benefit payments to a complainant under an income protection policy.
An appeal by a complainant against a decision not to uphold a complaint in respect of the refusal by the provider to pay a claim under a travel insurance policy.
An appeal by a financial service provider against a direction to restore a tracker mortgage interest rate to the complainants’ mortgage loan account.
An appeal by a financial service provider against a decision directing the admission of the complainant’s claim for assessment under a professional indemnity insurance policy.
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