He had a business for over 20 years,insurance and VAT registered. I assumed a certain standard of work....didn't think he had to advertise top class work.Did you have a written contract including a full schedule of works? Did he provide you with a VAT invoice? Does his advertising including web-site, business cards, van or written ads, mention "professional services" or 'top-class work"? If you some of those on your side you may be able to sue; with none of them you're on soggy ground trying to recover anything.
I would agree with you here Leo but a solicitors letter informing the plumber of their intention to go to court should re focus the plumbers actionsGoing down that route weakens your chances of resolving issues that arise later.
Absolutely, and I would always recommend the solicitor's letter as a next step if they refuse to engage.I would agree with you here Leo but a solicitors letter informing the plumber of their intention to go to court should re focus the plumbers actions
The last thing that the plumber or any tradesman would want is for a Judge to hear that their business is a cash only business
It's my understanding that once this fact is disclosed in a court it wont be long before revenue take an interest in the plumber
Anyone can work on a towel rail. Only RGIs can work on boilers, but once the boiler cover remains in place, the rest of the system is fair game. Legislation is here. The elements of wet side of the heating system are not gas fittings, and so are not covered.First I'd check if he is a registered installer on RGI website.(only registered gas installers can work on heating systems including towel rails).
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