How can you 'fix' his post?
I suspect they are scratching their heads wondering why their goodwill gesture of paying the death benefit to your SIL has not settled the matter - I would have made such a payment on a "full and final" basis.Slim , he/she means that I changed the word I'd previously written to simply read "goodwill". The word I had previously written meant the same thing but I was unsure of it's spelling so I changed it
CU Manager, there was no big mystery behind the change of word. I could write a lot more about this case, since I first began this thread, but I wont because I don't want the identity of my SIL known. If the CU were on solid ground why haven't they issed the letter?
I suspect they are scratching their heads wondering why their goodwill gesture of paying the death benefit to your SIL has not settled the matter - I would have made such a payment on a "full and final" basis.
My suspicion is that the CU tried to contact the account holder many times before transferring the shares against the loan but got no response. This inaction by your SIL's partner caused the action taken on the account not some sinister plot by the CU to swindle his benefits.
Sometimes I despair that personal responsibility seems to be for a bygone age - everyone seems to think they have a "case".
Personally I think it is distasteful to settle the deceased affairs in such a manner - there is a certain dignity in discharging the deceased affairs honourably
So that makes it all OK not to comply with financial laws of the land? There is no excuse for failing to issue the final response letter as requested numerous times.I suspect they are scratching their heads wondering why their goodwill gesture of paying the death benefit to your SIL has not settled the matter - I would have made such a payment on a "full and final" basis.
My suspicion is that the CU tried to contact the account holder many times before transferring the shares against the loan but got no response. This inaction by your SIL's partner caused the action taken on the account not some sinister plot by the CU to swindle his benefits.
Sometimes I despair that personal responsibility seems to be for a bygone age - everyone seems to think they have a "case".
Personally I think it is distasteful to settle the deceased affairs in such a manner - there is a certain dignity in discharging the deceased affairs honourably
You seem so certain that there was no written correspondence from the CU. I have doubts as to how certain you can be on this matter - your certainty is self serving so I have doubts about the accuracy of your version of events.The deceased was very much loved by all so I find your posts in this thread insensitive to say the least. If all families did not follow up their deceased relatives affairs why would the deceased bother with insurance policies to begin with.
Anyway, I will make this as clear as possible.
1. My BIL Did Not receive any written communication from the CU. We can confirm this via a list of transcripts that were ordered from the CU.
However, it was noted that the CU contacted my BIL and he informed them that he was ill and would contact them as soon as he left resbite.
We had been previously told they did not know he was unwell so how come all of a sudden they say he had told them he was sick.
Two weeks later he was dead. Within that timeframe the CU wrote the loan off by using his shares. Up until recently, we were entirely unaware of this information.
2. We were also informed that the CU wrote to him on numerous occassions. There was Never any sign of written communication.
The CU did not close the matter off with a full and final settlement.
I finds it distasteful that a credit Union can choose to simply ignore the law and it's legal obligation to issue a final response.I find this issue distasteful
Steady on CUManager - you are beginning to even sound like the Central Bank there - righteous and critical.
Particularly the use of the term 'defaulter' and the generosity of the Credit Union.
I think the heat from the Central Bank - though misplaced - is getting to you guys.
Though there is the other side - i don't think you have any better view of it than any of us - and as I waded through more breaches of the CPC from a well known bank in another case - I wonder just who is compliant these days!
eh....OK then, care to elaborate on how I flabbergasted you?CU Manager . . . you leave me flabbergasted.
eh....OK then, care to elaborate on how I flabbergasted you?
Don't you think no final response smells? Sure sounds odd from were I'm sitting.
...The insurance payout is not free - its paid for by all the interest earned from borrowers who actually pay their loans - not the defaulters who don't...
What do you think happened when the CU appropriated the Members shares?
What would your CU have done with the Members shares?
I'm not sure what this part of your post is about. However, I hope you realise that if you are an officer of your credit union that your primary responsibility is the safeguarding of members savings - some credit union folk don't seem to grasp the fact that such responsibility means you can't be a branch of the st vincent de paulI have a hand, act and part to play in my CU!
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