As a company, it is unprofessional to leave an unanswered letter from a local authority on file, nor should you sit on this - you may have responsibilities to your Members.
This may be a stalking horse to seek confirmations of Members identities as part of a trawl to establish and up-to-date register of people liable to pay nppr.
Let's take an extreme example.I would count the letter from the council to be the height of unprofessionalism, and I could count it as seriously unprofessional for the management company to be allow itself to be misused by the council in this manner
I don't know what resources are available to them.Have they not got land registry records and the voting register like the rest of us?
In my opinion, the management company, to be able to show it is not complicit in any way
There is a world of difference between contemporaneously recording the exchange for future reference and dignifying it with a written response.Let's take an extreme example.
You may be approached by a corrupt representative or person seeking you to do something illegal for money.
Unless you record and document the encounter you may find you have your role misrepresented at a later date.
This is an extreme case, but there is a definite value to engagement and recording the exchange contemporaneously.
More important, do management companies have records of whether properties are occupied by owners or rented out ? I doubt they would necessarily have this information.
At the end of September, our estate management ltd company (mix of 40 private and section 23 homes) received letter from kerry county council asking the management company to confirm if the nppr charges are paid up to date for ALL of these properties.
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