Thought this would be just a couple of clicks job, you know the little box you usually get the option to tick, 'close a/c' no joy though.
Asked their web adviser how do I close this account and she advised that I had to write to my bank or call in as they need a signature.
I pointed out that this is a 'strictly on line' account and that writing or calling in seems crazy.
What are my options: If I just transfer all the funds to my current account and leave zero bal in direct saver, will they add any interest due to me later.