Guy who released the clamp assured my they have to take photos of all the windows/windscreen of the car to prove no ticket there. But when he phoned "head office", they said they had a picture of my passenger window, without a ticket!
There is no appeals process. You need to understand that from the outset. If you appeal they will reject with a standard template letter. That is a certainty.
You will have to sue them to get your money back. Consult a solicitor and they will get your money back and compensation. Normally you would sue the landowner and the clampers.
No longer free! In fact, very expensive (€100 clamp release fee) in my case.
There is a scenario that the clamper could suggest: that elizabeth got a ticket from somebody who was leaving the car park and produced it as hers. If they suggest that, then it comes down to who is believed.
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