This Company, CarHireExcess are a complete waste of money and will do anything to avoid paying out. There Terms and conditions cover all eventualities.
I lost my car keys this year in PISA and although it stated that lost car keys are covered they refused to pay out the €150 that hertz charged me to have the car towed away to after I got stranded without a key. They say they don’t pay towing costs.
If you notice on there site all the good reviews talk about there Website and how user friendly it is but very little user experience about anyone who claimed successfully..
And I found then rude.
Good luck anyway
This Company, CarHireExcess are a complete waste of money and will do anything to avoid paying out. There Terms and conditions cover all eventualities.
I lost my car keys this year in PISA and although it stated that lost car keys are covered they refused to pay out the €150 that hertz charged me to have the car towed away to after I got stranded without a key. They say they don’t pay towing costs.
If you notice on there site all the good reviews talk about there Website and how user friendly it is but very little user experience about anyone who claimed successfully..
And I found then rude.
Good luck anyway
Yes, but if you'd bothered to read the previous post you would have seen that the issue isn't (yet) with the excess insurance company, it's with Hertz not providing an incident report.
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Have we any right to repudiate the charge on the Visa card until we get what we need from them?
Still waiting. Have been in contact with Hertz Ireland who have been in contact with Hertz France who tell Hertz Ireland it is being dealt with....I think the wheels of admin grind very slowly in France......
Claim processed. Cheque posted out two weeks ago. Didn't arrive. Wrong address put on envelope. Will be re-issued and should have it next week...
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