Brendan Burgess
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Regulator wants Ulster customers to be spared fees in scramble to switch
Borrowers should not be charged thousands of euros to exit Ulster Bank mortgages after the bank’s decision to quit the market, regulators believe.
However, the Irish Independent understands from senior sources that the Central Bank believes levying fees and charges on customers is not appropriate because it is the bank which wants out of the relationship with borrowers.
Homeowners who opt to leave a fixed-term Ulster Bank mortgage to go to a new lender are potentially liable for thousands of euros in fees – which can be equal to six months’ interest.
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Regulators believe that as NatWest took the decision to leave the market and end the customer relationship the bank should waive all charges.
It is understood Central Bank regulators intend to monitor such charges and consumer protection issues including transparency about its plans closely as Ulster Bank begins to wind down.