J
IMHO, yes.Am I wrong to be extremely dissatisfied with their attitude?
With a deactivated security tag still attached?...
Furthermore, I understand them not issuing a refund w/o a receipt, someone could have just shoplifted the product.
Some shoplifters run out the door with goods. Used to happen when I worked in M&S. Some crooks would unhook a rail of clothes and make a dash for the door.With a deactivated security tag still attached?
1) Buy in Amazon
2) return in chapters
3) profit !
Hence why they demand a receipt... you have no rights either legal or moral here...
In this case, there was nothing wrong with the goods.Don't know where I read this, but as long as you have proof you paid for it, then you should be able to get a refund if the goods are not right.
If you had any other proof of purchase (e.g. credit/debit card slip, cheque stub etc.) would they exchange it (even though they are not obliged to since there is nothing wrong with the goods)?I accidentally bought the second half of a 2 part series in Chapters on Parnell St. yesterday. I realised my mistake when I got home, and also that I had lost my receipt. I was not too concerned about this, in my experience most stores will exchange without receipt. I went to the customer service desk where I was told there that there was absolutely no exchanging without a reciept.
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