Central Credit Register record €400 and mortgage / loan refusal

Our son applied for car loan and mortgage recently. He was refused for both as a ‘CCR’ bad record .

when he checked things out - he found a €400 credit card balance written off by a ‘former’ bank. This ‘former’ bank closed all his student accounts when he highlighted bank administration errors on his accounts and sought a data protection act copy of records.

the bank failed to produce the records held and formal investigations by the Financial Ombudsman and Data Protection Commissioner are ongoing for past 3 years.

he sent in an ‘explanatory note ‘ to CCR.

is this sufficient ?

Did he owe the €400 or not?

Failure to pay a balance is the best predictor of mortgage performance.

I am sure that he would be able to find many "administration errors" by his mortgage lender as well. That would not be a reason for non-payment.

Brendan

he doesn’t know what he owed at the end. He didn’t refuse to pay anything from what I know.

The bank refused to provide any account details of his credit card when requested. He presumed that this was a basic banking requirement.

The DPC and FSPO are investigating

appears bank can submit anything to CCR and it gets recorded? They don’t have to admit errors, say amount in dispute or active investigations , etc ?

Dublin Abu said:

The bank refused to provide any account details of his credit card when requested.

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So they did not send your son a statement?
You complained to the bank and they rejected it and still did not provide a statement.
The good news is that your son will get a very substantial award from the Ombudsman.

He should apply to a few banks for a mortgage and get refused a few times.
Maybe even go through a broker.

Brendan

Sorry it’s not as basic as a statement. Think he’s up to 1600 euro in compensation they made so far for errors that they admitted to. Not sure how fspo works but seems to be slow