Got stung for a new clutch in Passat in Year 3 - cost me €2K.*
Currently drive an Audi A4 and would be looking for something similar again. Ideally, though, I'd like something with a three year warranty at least.
The Seat Exeo is the Audi a4 2008 model rebranded.
I just called into VW garage as my Passat (09, 2.0TDi) seems to be 'chugging' when stationary or in lower gears. I enquired whether there were any known faults, issues etc but apparently there are none. I bought the car last year from a non-VW dealer and was told it had a 3 year warranty as it was a UK import. Today i was told that as the car is now regstered in Ireland there is only a 2 year warranty and that expired in April. They want €80n just to run a diagnostic (which i doubt will bring up anything as no lights on in the car).
Question is - What has happened to the extra year warranty? As it is a UK import and bought originally with a years extra warranty shouldn't it still be covered somewhere? If i took the car into a VW garage in the UK when i am visiting there later this year would there still be the extra years warranty?
VW are 2 years here (3 in the UK)
Got stung for a new clutch in Passat in Year 3 - cost me €2K.*
That was in 2008 so maybe things have changed since.
* - As an aside, also a very well known VW garage in North Dublin failed to tell me that VW would probably have fixed it for free as a goodwill gesture when I enquired about getting it done there. I found that bit out later from Cust Service Manager for Ireland after I paid for the job to be done with a local, non-affiliated garage.
I would not rely on VW's inconsistent Customer Services. My car developed an ABS.ESC fault one week beyond the manuf warranty which cost €1,750 to repair. After many calls and emails VW contrubuted a lousy €200 for the repair. VW said this was because the 1st service had been performed by a SEAT main dealer and they therefore claimed the vehicle did not have a full VAG service history. They also said that although the ABS failure is a common fult they would not make it a recall because it does not affect safety !!VW/Audi Ireland will usually contribute a goodwill gesture if a 3 year old car develops a fault or if a component develops a fault but this tends to be on a case by case basis and is not a written rule. Much will depend on whether the car has been serviced as per the manufacturers guidelines.
I would not rely on VW's inconsistent Customer Services. My car developed an ABS.ESC fault one week beyond the manuf warranty which cost €1,750 to repair. After many calls and emails VW contrubuted a lousy €200 for the repair. VW said this was because the 1st service had been performed by a SEAT main dealer and they therefore claimed the vehicle did not have a full VAG service history. They also said that although the ABS failure is a common fult they would not make it a recall because it does not affect safety !!
So beware of using VAG dealers other than VW to service your car as it can affect your warranty if something goes wrong.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?