I once had a problem with the local Toyota dealership, who were not too helpful. I wrote to Toyota Ireland and got no reply. When I later telephoned them, they said they had "no record" of my letter - presumably, because someone binned it. I then wrote to Toyota Japan, who were able to elicit a response from Dublin. I didn't really get anywhere but at least they stopped ignoring me. The higher up you go, the more effective it is..... Hope you get sorted....Go to the dealership and ask to see the owner or manager and let him/her know what has happened. If you get no satisfaction contact the manufacturer (Toyota Ireland, Ford Ireland etc).
You could also contact the police and report the item stolen.
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