There are some non standard companies in the market as well that may quote.
I have never had a claim on my policy in over 25 years of driving and have kept my car insurance up to date at all times until now.
it was mentioned to me that they had experienced problems sending emails to Hotmail accounts (which is the type of email address I have).
Time to take some responsibility. Your Insurance disc that was in your windscreen was out for over 2 months and you didn't notice and you're going around the houses looking for someone to blame. Look in the mirror.
I can see why you feel aggrieved by all of this, but ultimately the responsibility to renew your policy resides with you.
The fact of the matter is that I was absolutely unaware that my insurance had lapsed. Of course that does not mean that I am somehow not ultimately responsible for my current predicament.
It is all quite an eye opener, and despite the fact that I absolutely accept that I should not have let my insurance lapse, that it was my responsibility to know when it was due for renewal etc. the consequences of my unfortunate oversight do seem pretty harsh.
I can see why you feel aggrieved by all of this, but ultimately the responsibility to renew your policy resides with you. Chill will have a complaints procedure you will need to follow before escalating to anyone else. I think you will have a strong case if it goes to court, but that might boil down to the judge on the day so I would get some legal advice
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