We hire a car in Portugal a couple of times a year for the last few years and thankfully have never had any accidents or problems. But it has always been a concern to us regarding the excess cover . We always ask for full excess cover with the company we use but if anything happened we wonder what full excess really covers when dealing with foreign companies. I have been looking at websites regarding buying annual cover for such incidents and am none the wiser. I have looked at threads on this site but would appreciate any input or recommendations to steer me in the right direction.
I just put in a claim today for this very thing so I'll let you know how it goes! I took a policy specific to my trip as the annual fee (€51) is the equivalent of 17 days' rental, and I'm not sure I would have that much in a year.
I just put in a claim today for this very thing so I'll let you know how it goes! I took a policy specific to my trip as the annual fee (€51) is the equivalent of 17 days' rental, and I'm not sure I would have that much in a year.
So, claim forms & documentation submitted on 28 August, heard nothing since so called them yesterday. Said they were going to be reviewing the file that day (of course they were!) but got an e-mail this morning to say that the claim would be paid in full. I had all the documentation requested and submitted the claim within a week of the end of the rental so I think there was little reason for anything to be held up anyway.
Final update - received an e-mail at the end of last week saying my claim had been accepted and I received a cheque in the post this morning for the amount paid to the rental company upon return of the vehicle.