It’s a legal obligation for the lender to offer it.Back in the day banks used to suggest to people when looking for a mortgage that it would help their case to take out such a policy from the same bank.
Have they actually confirmed that? If not then make a formal complaint, get a final response letter from them and then take it to the FSPO if necessary.So I've essentially been paying for cover that doesn't exist. No one in my family would have been able to figure this out if I'd died.
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