Hi,
I recently switched my mortgage protection insurance - cancelling a Zurich policy and starting a policy with friends first on april 1st. At the time I did not inform the bank of these changes - as I was not fully aware of what was required.
Was away on holiday for a few weeks and on my return opened a letter stating the the bank had asked Zurich to reinstate the policy for April and May and I was subsequently charged the direct debit for 2 months. Can the bank do this without notifying me? If they got in touch I would have provided them with info of my new policy.
I have now posted the bank with the new policy details and am will follow up with them to make sure all is in order and I can cancel my Zurich policy...again.
I recently switched my mortgage protection insurance - cancelling a Zurich policy and starting a policy with friends first on april 1st. At the time I did not inform the bank of these changes - as I was not fully aware of what was required.
Was away on holiday for a few weeks and on my return opened a letter stating the the bank had asked Zurich to reinstate the policy for April and May and I was subsequently charged the direct debit for 2 months. Can the bank do this without notifying me? If they got in touch I would have provided them with info of my new policy.
I have now posted the bank with the new policy details and am will follow up with them to make sure all is in order and I can cancel my Zurich policy...again.