Hi, I am looking for advice.
I am running into problems with AIB. They are looking for photo identification and proof of address. My bank account is in the English version of my name, however, my passport is in the Irish version of my name. AIB will not accept my passport due to this and want a picture of my birth certificate. At the moment a birth certificate cannot be obtained due to office closure and AIB are saying they will block my account on the 11th of June. I am wondering does anybody have advice or has anybody had a similar problem or know if AIB will actually block my account? Advice is much appreciated.
Yes they can. It is a basic requirement under EU directive that all financial institutions must have satisfactory proof as to the identity of their customers and if they are unable to do so the accounts must be frozen to meet MLA requirements.
I have been here before on this one. There is no translation, the name on the passport is the legal name of the citizen and simply saying that is the same as the name on the account but in a different language is not evidence of identity, in fact it is a red flag as people who use multiple forms of their name is of concern for MLA.This isn't really correct insofar as the OP's situation is concerned. A name translation issue in the circumstances described is nowhere near sufficient reason to impose restrictions under s.33(8) of the Act.
I have been here before on this one. There is no translation, the name on the passport is the legal name of the citizen and simply saying that is the same as the name on the account but in a different language is not evidence of identity, in fact it is a red flag as people who use multiple forms of their name is of concern for MLA.
The measures that shall be applied by a designated person under subsection (1) are as follows:
(a) identifying the customer, and verifying the customer’s identity on the basis of documents (whether or not in electronic form), or information, that the designated person has reasonable grounds to believe can be relied upon to confirm the identity of the customer, including—
(i) documents from a government source (whether or not a State government source),
(ia) information from relevant trust services as specified in the Electronic Identification Regulation, or
(ii) any prescribed class of documents, or any prescribed combination of classes of documents;
No it is not.the name on the passport is the legal name of the citizen
How you earn your name is by use and repute.
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