Why disable biometric ?Ok. I found additional security options including setting a pin & disabling thumbprint etc in settings so i’ve activated those now.
I find it odd that i wasn’t prompted by the app to do these as a default standard.
Thats definetely not the case, i transferred money to multiple different accounts and none of them were the source of the fundsWithdrawals are only allowed to the same account that lodged the funds as far as I recall.
I've been using them since 2016, and I trust them more than any Irish bank.Thats definetely not the case, i transferred money to multiple different accounts and none of them were the source of the funds
I closed my bunq account, im done with these neo banks , just dont trust them
why so? if you have an issue then it takes ages to contact themI've been using them since 2016, and I trust them more than any Irish bank.
are you sure about that, from what i can see if FaceID fails then you need to enter your bunq pin (on iphone at least)I disabled biometric access as its use also allows normal iphone passcode to be used to open bunq app. So if phone stolen/hacked or 3rd party has your passcode, bunq app could be opened.
I've never had any issues contacting them.why so? if you have an issue then it takes ages to contact them
so you called them up and spoke to a person ? or do you mean you contacted them via the app and waited several days for a responseI've never had any issues contacting them.
Had a live chat with no waitso you called them up and spoke to a person ? or do you mean you contacted them via the app and waited several days for a response
It must be! I recently signed up through the bunq app and was asked to provide a video of me saying some numbers, which I found odd, but anything for extra security I guess.I am HOPEFUL that it is compared to a photo and sound they have on file....
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