Shame to hear you're having issues Freelance. Just for balance, I've had none with Bunq, either during sign up, or usage. I've no affiliation with them, just a happy customer, someone who is really pleased to see this type of competition in the market place.I am experiencing the exact same issue with BUNQ. Started the "5 minute" sign up process on Wednesday of last week. A week after I am still waiting for a verification code or a means to jump to the next step. Customer Support worse than useless - try this, try that (remove/reinstall, reboot, delete, yada yada, all of which were irrelevant and resolved nothing). Finally called them out on it being a known bug with their systems, which they eventually acknowledged. It's now been "passed to developers to investigate with their SMS messaging partner blah blah. Having had a few less than positive experiences while dealing with banks via online platforms (Northern Rock, Ulster Bank, KBC) this is not really inspiring much confidence.
You can open a free joint savings a/cSorry if already mentioned somewhere, but can you open a joint account for free, or is it only paid?
Is the joint account an interest bearing account too?That’s what may have confused the issue - I tried to set up a joint account, then change to a free savings account without reading up on the T&Cs, as you can’t have a joint free savings account .
All sorted now, savings account set up
I eventually got the joint account working. It has to be both person's only account so remove all other accounts and then set up a joint account from scratch and add the other person at this stage.Wow. The Bunq interface has me driven nuts, between sub accounts and "you have to close 1 sub account before continuing". Maybe I'm stupid. anyway, i've ended up with a "joint savings account" with my wife, which states 1.56% interest, - do i neeed to set up a sub account now - someone mentioned you don't get interest unless you do?
Also, I don't recall (but between Raisin delays separately and Bunq I'm possibly forgetting) giving proof of address, only passport? And my wife only gave passport too but is verified (I think!), is address utility bill not required?
I was able to add a joint savings a/c after creating a personal savings a/c. Both are free accounts, and have separate IBANs.....It has to be both person's only account so remove all other accounts and then set up a joint account from scratch and add the other person at this stage.
You can only have this one account for free, as far as I can see...
I couldn't get it to work. Are you on the free trial for the Easy Money tier? That allows multiple sub accounts but it's €8.99 a month after the free trial.I was able to add a joint savings a/c after creating a personal savings a/c. Both are free accounts, and have separate IBANs.
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On Easy Savings.I couldn't get it to work. Are you on the free trial for the Easy Money tier? That allows multiple sub accounts but it's €8.99 a month after the free trial.
Thanks. I managed to add another in my own name. I tried to add another as a test and it wants me to upgrade to Easy Money. But 2 free savings accounts is good. I'll let my wife know she can have a 2nd on her Bunq too.On Easy Savings.
Click on Profile at the bottom of the screen. Then the cog at the top. Go to Security and change Auto logout. I think it's set at a week by default. You can also change the amount that can be transferred without the security code. You can set up biometric log in too.I now have Bunq set up. Just curious, is there any secure authentication going on, I appear to be able to just login with username and password. Normally there'd be a text verification or something to verify me further? Someone gets your password and can take out e.g.100k?
The app shows me that there are 2 people on my IBAN under the "access" tab - again, which may suggest just one of these shared accounts with only me as legal owner, covered up to 100k.
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