C
Hi All,
We brought our ring in Antwerp six months ago, We had it valued when we returned to Ireland and it apparently worth double the cost. We brought using visa and insured it against our house policy.
Recently a small diamond fell out of the claw - .1 ct I was upset as I rarely wear the ring and I never wear it while doing chores etc...
I brought it into the jeweler in Dublin and he told me that it wouldn't touch the ring, that the diamonds had been set using tension and when he (from the shop we brought it) sized the ring down they loosened the settings. I brought it to 3 or 4 Jewelers before the last one told me to claim it on my insurance either using Visa or the house insurance and if that failed he would reset the ring from scratch. He showed me the ring under the magnifrying glass and lots of the diamonds are about to go - in fact I'm not sure how they are hanging in.
Does anyone know if I'm covered for this sort of thing? I tried ringing the shop once or twice but no answer.
We thought we'd gotten a great deal in Antwerp but I wouldn't buy there again.
Thanks
But why was it valued at twice the price here?
We thought we'd gotten a great deal in Antwerp but I wouldn't buy there again.
It's not only in Antwerp or abroad you get problems - my son & fiance bought a ring in Dublin recently after going thru the process with the jeweller of picking the right stone, design etc. A few month later there is a crack appearing in the diamond - a fault which should have been obvious at the time. Now the jeweller is saying it must have "got a knock" which is not true. They have spoken to the jeweller many times but no joy. Their only adviced was to claim on their household insurance! They have since heard of another 2 couples this happened to with the same "reputable" jeweller. A very shoddy service for people who trusted them.
Now the jeweller is saying it must have "got a knock" which is not true.
Would love to know who the jeweller is out of curiosity - I dont understand why insurance companies have to pick up the cost for cowboy jewellers. Not that I care about insurance companies, I just dont want my premiums to raise. Is this not a small claims court case?It's not only in Antwerp or abroad you get problems - my son & fiance bought a ring in Dublin recently after going thru the process with the jeweller of picking the right stone, design etc. A few month later there is a crack appearing in the diamond - a fault which should have been obvious at the time. Now the jeweller is saying it must have "got a knock" which is not true. They have spoken to the jeweller many times but no joy. Their only adviced was to claim on their household insurance! They have since heard of another 2 couples this happened to with the same "reputable" jeweller. A very shoddy service for people who trusted them.
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