... They should be directly contacting older/vulnerable customers and assuring them that their January bill will be waived...
I'd say SVdP get scammed too! Should give some relief to all their customers like an exceptional % decrease for the month!
How generous. Should go a long way.
Sadly the 'kind' and welcomed gesture was only made following pressure from media after it emerged that the UK comparable companies made similar gestures unprompted earlier this week... If only we could take the first move in these situations... Even once!
Re: Bord Gais providing €1m to vulnerable customers
Ok call me cynical, but Mrs Murphy gets a very large gas/electriciy bill from BGE and we are all going to have big bills after the recent weather. She cant pay the whole amount up front and wants to make a payment arrangement. BGE person says sorry we need money NOW maybe you can be part of our donatiion but pay us and talk to SVDP and Age action or whom ever. I see this as a wonderful piece of PR.They re cycled the price decrease which came out during the week, and will effectively point thier less fortunate customers at the charities concerned. Whilst strong arming the punters. I could be wrong but any company who wont correct your bill when you give them an electricity reading, and wouldnt close an account in my name when I moved house even though I gave them the name of the letting agent are not exactly paragons of vertue in my eyes
mmmnnnnn ok so we'll request BG take back the €1Million allocated to vulnerable customers and stop all this PR nonsense - and I always thought 'every little helps'
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