Ravima-yes , I have employers liabilty , public liability and all risks contractors insurance but I would not dream of passing it over to the insurance because it is not a genuine complaint. Homebond would be a waste of time contacting as well even if the complaint was a genuine
one as they only deal with structural defects. Even if the insurance company did pay up ( which I doubt very, very much ) sure this lady would be back next month with another claim. I don't want to encourage her and in the meantime increase my insurance premia for ever more.
Ajapale-I have spoken to the Regristar-he too finds this lady impossible to deal with and has conceded it will have to go to court even though he knows I am in the right.