Why are they making it t necessary to call to a branch to apply. I presume it is so they can try and sell you some other product. However it would be much easier if you would allow to apply on line.
Does anyone know if you have to call to the branch to open an account or will they post te forms out. (Yes I will ring them tomorrow. I am just puzzled by this approach)
They won't post the forms out. You have to call in to the branch. Rather annoying but in the end the experience proved to be relatively painless and mercifully they didn't actually start trying to push another product. Not sure why you have to call in then, they seem a bit behind the times on this one.