Thanks Welfarite. I did call in to the office in person a few weeks ago and asked the woman to look at the file but she insisted she couldnt do anything and i would have to write in. I asked for a contact name or number of someone who could help me but she refused to give me any just insisted i write and it would be investigated.
I will try and get over to the office again today and see if i can get anywhere. I wasnt sure if the fact the amount on the letter was nil that that has some bearing on the matter, ie i wasnt being paid from 14th.
Thanks again.
All I can say is that appearances can be deceptive! (For instance, some offices text appointments to people). On the other side of the coin, I have heard of three meembers of staff fainting at the counter in different offices over the past three months or so! Good luck and hope you get sorted soon.
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