Not sure how this has happened and we are working with our bank to confirm dates but our NPPR account is showing that although all fees were paid, there is interest of over €1,300 due.
I really don't understand it, each deadline occurred around other memorable events and I'm 99% certain all were paid on time (records will confirm if this is the case) but my query is just in case one or more was paid late.
To me it seems ridiculous that a charge based on self reporting can bring such high penalties. We are anxious to remedy the situation if indeed we do somehow owe the money but would hope that there is an appeals process, especially when all the fees have been paid. Anyone have any experience of this?