I've just got confirmation that I am to be given a repayment from my bank KBC due to the tracker issue faced my many. It seems like a great day and my emotions are a bit all over the place. Although I'm trying to stay grounded until the money is lodged to my account. the questions I have is is anybody aware of a % success rate whereby the amounts refunded by the bank was challenged and the customer has got an increased payment? I know it is probably early in the process and maybe not many appeals have been completed yet. However, these banks are clearly not the most trustworthy and nice people so can they be trusted with this.
I am probably in a different situation to many as I now live outside Ireland and was not receiving any letters from the bank until a few days ago.
Thanks for replies. Johnc6 I have no idea what cohort as I have not been receiving any letters, sorry about that. All I know is they have been trying to contact me for a a while now, capital payment and revert back to tracker happened in June.