Miraculous
Registered User
- Messages
- 12
You have not heard from AIB.
Wait until you get the redress letter then decide what you are appealing.
They might give you redress from the time you first asked for a break-out quote and they incorrectly told you your options.
What rate did you fix at?
The redress might not be a lot if they do go back to that time. The earlier it was, the bigger the break-fee which would wipe out a lot of your tracker savings.
Brendan
Hi all, my appeal process was the same apart from no need to phone BDO, I think we just had 20 days to reply.
We received a letter from BDO saying AIB had responded and we could choose to respond if we wanted. It added time to the process but I always responded. They weren't particularly long responses, just reiterating my point and discrediting AIB's. Went back and forth a few times, not too many though.
I felt it necessary to reply as AIB's replies were very convincing reading, and I wasn't letting them twist things and have the last word. We accepted their decision in our favour a couple of weeks ago.
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