Anyone having problems with cookies on askaboutmoney?

[Brendan Burgess]

I got a report of someone being unable to access askaboutmoney from their iPad because they had not accepted cookies?

But they could access it from their phone.

Brendan

 

[PaddyW]

Hi Brendan, having that problem on my firebox browser, on mobile phone. It won't let me log in. No option to accept cookies, either.

 

[todo10]

Hi Brendan, having that problem on my firebox browser, on mobile phone. It won't let me log in. No option to accept cookies, either.

Can you clean all cookies from your firefox web browser so new cookies will be created?

 

[Brendan Burgess]

OK, I have this problem myself on my iPhone.

Just affecting Askaboutmoney as far as I know.

This is how to clear cookies.
Settings
Safari
Clear History and Website data
All History
Clear History

Still not working.

 

[mathepac]

Any recent iOS or Safari updates?

 

[Brendan Burgess]

Yes, there was an ios update last week I think.
Brendan

 

[Páid]

I got the error earlier today. I don’t get the dialogue that asks me to Accept or Reject cookies when using Safari on iOS.

It’s working now but I don’t know why. I visited the cookies and the privacy policy page and I stopped getting the error when I tried to login.

Cookie usage

This page explains how this site uses cookies.

www.askaboutmoney.com

Privacy policy

You must accept this policy before using the site.

www.askaboutmoney.com

 

[Brendan Burgess]

I doubt that visiting them changed anything. But I visited them anyway, and still can't log in from my iPhone.

I tried this as well, but no luck.

Clear your cookies and the cache, but keep your history
Go to Settings > Safari > Advanced > Website Data.

Tap Remove All Website Data.

When there’s no website data to be cleared, the button to clear it will turn grey. The button may also be grey if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time.

 

[Brendan Burgess]

That should be fixed now.
Something to do with CloudFlare which I don't really understand.

Brendan

 

[mathepac]

https://www.cloudflare.com/en-gb/ offers a range of "opt-in" services. Unless you or someone else clicked on some of their links and agreed to pay, there should be no sign of it on your phone.

 

[Brendan Burgess]

Thanks mathepac

It's not on my phone. It's a service Askaboutmoney uses to reduce spam.

Brendan

 

[Brendan Burgess]

I don't often log on from my phone but I have done today and I am getting the same issue.

 

[Páid]

The link you are using on that screenshot is not https.

Cookies set for a domain on https (secure) will not work for the same domain on http (unsecure).

Can you try https://www.askaboutmoney.com ?

Also, I think you should be redirecting people that go to http://www.askaboutmoney.com to https://www.askaboutmoney.com

That should be pretty straightforward to do but it depends on which webserver you are using e.g. apache, IIS, etc.

Edit: this is a setting in your Cloudflare Dashboard - https://developers.cloudflare.com/ssl/edge-certificates/additional-options/always-use-https/

 

[Brendan Burgess]

Excellent thanks

That works

I just have to figure out how to stop my phone automatically going to http

Brendan

 

[Páid]

On the server side if any user goes to http they can be redirected to https automatically so that the user doesn't have to do anything. It's standard practice to do this nowadays.

 

[todo10]

Excellent thanks

That works

I just have to figure out how to stop my phone automatically going to http

Brendan

I don't know why your phone may be forcing HTTP. It could be the cache so please clean your web browser cache.

I've run a test and it successfully redirects to HTTPS if you try to visit from HTTP

 

[Brendan Burgess]

If I type this in

https://www.askaboutmoney.com

I get past the cookies question

I have ticked "Stay logged in"

So we will see if that works.

As I have said, I don't use it often from my phone.

Brendan