Anyone having problems with cookies on askaboutmoney?

Brendan Burgess

Founder
Messages
54,757
I got a report of someone being unable to access askaboutmoney from their iPad because they had not accepted cookies?

But they could access it from their phone.

Brendan
 
Hi Brendan, having that problem on my firebox browser, on mobile phone. It won't let me log in. No option to accept cookies, either.
 
OK, I have this problem myself on my iPhone.

Just affecting Askaboutmoney as far as I know.

This is how to clear cookies.
Settings
Safari
Clear History and Website data
All History
Clear History

Still not working.
 
I got the error earlier today. I don’t get the dialogue that asks me to Accept or Reject cookies when using Safari on iOS.

It’s working now but I don’t know why. I visited the cookies and the privacy policy page and I stopped getting the error when I tried to login.

Cookie usage

This page explains how this site uses cookies.
www.askaboutmoney.com

Privacy policy

You must accept this policy before using the site.
www.askaboutmoney.com
 
I doubt that visiting them changed anything. But I visited them anyway, and still can't log in from my iPhone.

I tried this as well, but no luck.

Clear your cookies and the cache, but keep your history
Go to Settings > Safari > Advanced > Website Data.

Tap Remove All Website Data.

When there’s no website data to be cleared, the button to clear it will turn grey. The button may also be grey if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time.
 
The link you are using on that screenshot is not https.

Cookies set for a domain on https (secure) will not work for the same domain on http (unsecure).

Can you try https://www.askaboutmoney.com ?

Also, I think you should be redirecting people that go to http://www.askaboutmoney.com to https://www.askaboutmoney.com

That should be pretty straightforward to do but it depends on which webserver you are using e.g. apache, IIS, etc.

Edit: this is a setting in your Cloudflare Dashboard - https://developers.cloudflare.com/ssl/edge-certificates/additional-options/always-use-https/
 
On the server side if any user goes to http they can be redirected to https automatically so that the user doesn't have to do anything. It's standard practice to do this nowadays.
 
Brendan Burgess said:
Excellent thanks

That works

I just have to figure out how to stop my phone automatically going to http

Brendan
Click to expand...
I don't know why your phone may be forcing HTTP. It could be the cache so please clean your web browser cache.

I've run a test and it successfully redirects to HTTPS if you try to visit from HTTP
 
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