Anyone else having problems replying to Private Messages?

Discussion in 'How to use Askaboutmoney' started by AppleSun, Aug 6, 2015.

  1. AppleSun

    AppleSun Frequent Poster

    Posts:
    164
    I must be missing something. Want to reply to a PM, but there is no reply button...Unless it's staring me in the face (Which it probably is)
     
  2. Brendan Burgess

    Brendan Burgess Founder

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    30,971
    Can you not see it on the bottom right hand side of the message?

    upload_2015-8-6_8-14-10.png
     
  3. AppleSun

    AppleSun Frequent Poster

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    164
    Hi Brendan, Nope, no reply button.
     
  4. Bronte

    Bronte Frequent Poster

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    11,917
    Applesun I hit your name, then private conversation and sent it to you. Did you get it. Try and reply to it and we'll see if you can. I find the new layout of this website very tricky I must say.
     
  5. AppleSun

    AppleSun Frequent Poster

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    164
    I call see the reply button on your messge. Just not the other person's. very odd.
     
  6. Bronte

    Bronte Frequent Poster

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    11,917
    Ok to confirm Apply got my PM and was able to reply
     
  7. elcato

    elcato Moderator

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    2,542
    try using a different browser maybe ?
     
  8. Brendan Burgess

    Brendan Burgess Founder

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    30,971
    OK, it must be something to do with the status of the other user.

    New users should not be able to send messages. But it might be set up so that they can send, but not receive replies.

    What is the status of the other person (new user? ) how many posts do they have?

    Brendan
     
  9. AppleSun

    AppleSun Frequent Poster

    Posts:
    164
    it's just that one PM from a specific user. I can reply to others. so not a browser issue.
     
  10. AppleSun

    AppleSun Frequent Poster

    Posts:
    164
    registered user, 25 posts
     
  11. elcato

    elcato Moderator

    Posts:
    2,542
    Has he been banned since ?
     
  12. Brendan Burgess

    Brendan Burgess Founder

    Posts:
    30,971
    That is certainly a possibility, but he would have had to be banned after he sent the message.

    I suspect that he has set his contact details incorrectly as follows:

    upload_2015-8-11_8-20-51.png

    To unset, he will have to click on "his name" in the top right hand side/Contact details/ Accept conversations from...Members only.

    Brendan