turnipcats
Registered User
- Messages
- 3
"the data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they were collected or are further processed"
- section 2(1)(c)(iii) of the (DP) Act
Any such request should be notified to the Data Protection Commissioner's office.
I have reported it to the An Post Data Protection Coordinator, via their Press Office.
They should be given an opportunity to fix it before escalating it to the authorities.
Brendan
Could it be An Post believe we have trouble transcribing 11 or damn it ,is it 12 numbers, as we Irish make mistakes so easily?
(forgive my humour)!
If they need documentary confirmation of the bank acount number, the IBAN all one needs to do is photocopy the bank statement without the transaction details. Alternatively one can print off from internet banking those details without the transactions.
In a case where a wrong digit results in the money being taken from an incorrect account, the originator must bear this loss, as well as the cost of correcting the error when it comes to light.
Got a reply just now...
Under SEPA rules, responsibility for setting up Direct Debit mandates now rests with the originator – i.e. An Post. We are responsible for ensuring that this information is accurate, complete and up-to-date for commercial and data protection reasons. This requires use of the customer's BIC and IBAN codes - both of which are lengthy number sequences with which the customer is usually quite unfamiliar, giving rise to a significant margin for error. An Post can only be advised of these by the customer and banks no longer verify these details as part of the transaction. Where an error occurs and the payment cannot be processed, the originator is liable for a sizeable, per incident, fee
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?