I must hasten to add that complaints must be made politely to front line staff, the yellow packers of the banks.
But where would the extra staff come from? It would have to be from head office.
Say between Christmas and new years, on a Friday. Lots of people off from work, or out of work etc and no leaving early for golf.
Ahhh the perfect Lisbonite, sold the country down the swanny but picks and chooses just what is and isnt ( supposedly) affected by EU policy by this dispicable Government.
Like a previous poster stated you wanted it and you got it "Suck it up lady"
If you can find a bank open on a Friday between Christmas Day and New Year's Day .. you have my full support!
But where would the extra staff come from? It would have to be from head office.
The ones who fiddle about with forecasts, risk assessments, policy but who never actually deal with real people who have been affected by their appalling behavior.
Its easy to dismiss taxpayers but not if they are right in front of you, queuing out the door.
.
micmclo - most front line staff are in the job for less than 6 months are paid badly and staff turnover is (was) very high and are rather badly treated by customers.
The banks reopen on Dec 30th and are open as well on Dec 31st, they've always opened between Christmas and the Ney Year, even though it is one of their quietest times of the year as many other businesses are closed
9.30 to 5.30 is not standard office hours in any SME that I know. Every SME I know works 8.00 (8.30 at the latest) to 5.30 - 6.00 (some, like mine, work 'till 6.30). Anyone who thinks 7 hours a day is a full days work is living in dream land.All Bank staff are contracted to work a 7 hour day , in the cases of branches that generally means 9.30 to 5.30.
With the need to prepare before opening and the need to balance afterwards there is little scope for offering a 9.30 to 5.30 service.
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