Aldi Medium Eggs - smaller than they should be

S

sam h

Registered User
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1,249
We bought some medium free range eggs from Aldi yesterday & noticed they were significantly smaller than the Tesco ones we had in the fridge. So, out with the scales. The box says the eggs should be an average of 58grm each, yet they average was only 52grms (the Tesco were actually all well over the 58grms). I wouldn't mind if it was only one or 2, but they were all way below average.

Looked for a phone number or email for Adli but only an address for snail mail (who uses snail mail anymore??)....checked web site, brouchure, phone book and golden pages.

I know it's only a few eggs but it's the principle....and the fact that they seem to go to great lenghts to avoid being contacted!! Any suggestions?
 
They DO go to great lengths to avoid being contacted dont they? I noticed that before myself.

Present yourself at the store, with the eggs and the scales, ask to speak to a manager and see where it gets you?
 
Strange - I was sure that they had more contact details on their website and in their newsletter before but I too can only find the postal address. You should query/complain about the issue to that postal address or to the store in question. You could also notify the NCA (see www.consumerconnect.ie ) and see what they have to say?
 
I would normally go to the store, but I'm not that close, I just happened to be passing one yesterday. I'm not facing M50 traffic for a dozen eggs!!! I'm not that principled!!
 
truthseeker said:
They DO go to great lengths to avoid being contacted dont they? I noticed that before myself.
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It's the low cost model. If you provide the phone and/or email, you have to provide the staff to answer the phone and/or email.
 
I always assumed (perhaps incorrectly) that Lidl were an even lower cost operation than Aldi and yet they operate a [broken link removed].
 
I contacted the NCA as I reallly think a point needs to be made (might seem OTT but you can't make an omlette without breaking eggs!!...sorry, couldn't resist).

I know it's only a few pence to me, but if this is the way they operate, they could make alot of profit from fraudulently mis-selling. I will say it to the manager if & when I'm back, but I only go there every few months & I'm not holding onto them until then!

Anyone else come across them (or anyone) with products & incorrect weights? I vaguely recall someone tackling Superquinn & the weight of their bread, many years ago!
 
sam h said:
I contacted the NCA as I reallly think a point needs to be made (might seem OTT but you can't make an omlette without breaking eggs!!...sorry, couldn't resist).
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It's a reasonable complaint as far as I can see. What did the NCA say or did you get anything back from them yet?
 
Good start but don't count your chickens...
 
Back on topic; The OP is correct to raise this, Aldi are just feathering their own nest.
 
.....thats what I like about AAM, there's a Free Range of topics that anyone can discuss here
 
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