Hi Brendan,
So I am part of the 6000 and I mentioned to you that I had received the unsuccessful letter from BDO the day the AIB announcement happened.
I have sent a letter back rejecting the decision and when the dust settles will go to the ombudsman with it.
During the appeals, there was no consideration given to the other issue which I outlined and was when I wanted to actually draw down my mortgage in March 2008, the bank advised my broker over the phone that the Tracker was no longer being offered and that I had to fax them a letter stating that I wanted a different rate. I took this in good faith and did it, even though I had the tracker offer. AIB didn't officially discontinue until November 2008.
The response from the bank was that I had faxed what I wanted and the offer was no longer valid based on my fax, but this fax was sent on the incorrect advise of the bank themselves.
I can get a written statement from my broker if needed but do you think there is a case?
So I am part of the 6000 and I mentioned to you that I had received the unsuccessful letter from BDO the day the AIB announcement happened.
I have sent a letter back rejecting the decision and when the dust settles will go to the ombudsman with it.
During the appeals, there was no consideration given to the other issue which I outlined and was when I wanted to actually draw down my mortgage in March 2008, the bank advised my broker over the phone that the Tracker was no longer being offered and that I had to fax them a letter stating that I wanted a different rate. I took this in good faith and did it, even though I had the tracker offer. AIB didn't officially discontinue until November 2008.
The response from the bank was that I had faxed what I wanted and the offer was no longer valid based on my fax, but this fax was sent on the incorrect advise of the bank themselves.
I can get a written statement from my broker if needed but do you think there is a case?