Aer Lingus Planes are filthy

P

Purple

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I'm just back from a work trip to America. I flew with Aer Lingus to Chicago. The plane on the way over was dirty, smelly and old. The sink in the toilet I used was blocked right after take off. The paint on and around the toilet seat was cracked and flaking off. The soap dispenser didn't work and the paper towel dispenser on the wall was broken and open and by the end of the flight there was a carpet of wat urine covered paper towels on the floor.

As is usually the case with Aer Lingus within Europe they ran out of food. This time it was the hot meals on a long haul flight. Can they not count the number of passengers on the plane before they take off? The food they did have was really low quality.

The seat next to me was sticky with a black chewing gum type blob. It was the worst long haul flight I have taken in decades. I know that Aer Lingus is just British Airway's low cost subsidiary now but I don't think cleaning the plane is too much to ask.

The plane on the way back was the usual low standard Aer Lingus and while it was far from clean it wasn't smelly.

Has anyone else had a similar experience?
 
Aer lingus have taken sweating the ould assets to new levels, planes are rarely clean, always need to disinfect the tray and armrests myself on sitting down. Planes are always dirty from previous passengers.
 
Hello,

Did you make a complaint to AL?

If so, what have they said in response?

I flew with them recently, within Europe - plane was relatively clean on both journeys, but in both cases they didn't have most of the selection of food advertised.
 
Haven't run out of food on Aer Lingus transatlantic. But have noted the elderly nature of some Aer Lingus Airbus A330s on the transatlantic routes. Some of these planes are well over 20 years old. Broken seats, passengers having to be moved. Antiquated, and sometimes broken, in flight entertainment systems, as mine was on a recent AL flight to Miami, and so on. No WiFi. The single aisle A321s in use on some AL destinations, e.g. Hartford, are much newer, brand new in some cases, and way more comfortable. For Chicago, I would consider American Airlines, they often put a 787 Dreamliner on that route.
 
It a good job they don't take a similar approach to the engine maintenance.
 
There’s an old joke about a couple of folks on a plane who hear the captain successively announce that they’ve lost one, two, then three engines. Each time, he reassures the passengers that they’re OK, but will be progressively later to land. After the losing the third engine, one passenger tells the other, “If the last one goes, we’ll be up here all night!”
 
And this reminds me of the old Woody Alan joke about the two old ladies in the restaurant in the Catskills...

"The food in here is terrible".
"Yes, and the portions are so small too."
 
But apart from that, did you enjoy your flight????
 
Salvadore said:
But apart from that, did you enjoy your flight????
Click to expand...
I sat beside an American guy on a flight one time who had spent 20 years in the US Marines. He said that any flight you walked off was a good flight.
I'm not sure if I've ever enjoyed a flight, other than the only time I took a BA Business Class flight and I was upgraded to First Class. That was nice...
 
Salvadore said:
Isn’t that Ryanair’s mission statement?
Click to expand...
I prefer Ryan Air to Aer Lingus. You get a well run low budget airline rather than a low budget subsidiary of a British Airline which still thinks it's a 4 star Irish Airline.
 
Flew United to NY a few months ago, and it was an old plane, but clean and tidy and food was ok. Flew back from Toronto via Air Canada and it was a newer plane and was nicer. Aer Lingus to the UK have been fine in my books for the last year and I've never had any issues with them flying to Europe.
 
We don’t live in a perfect world. Paper dispensers sometimes break down, most paint eventually flakes and every sink gets blocked intermittently. So it happened on a long haul Aer Lingus flight. Aer Lingus is not immune to minor breaks of paper dispensers. If you don’t wish to arrive hungry at your destination just eat before you go to the airport. It makes sense.

The imponderable here is that Irish males have difficulty sitting on a toilet seat to urinate. Let’s not blame Aer Lingus. Let’s all learn to urinate properly. I don’t care how old the planes are as long as they’re fit for purpose. Let’s make the Irish Male fit for purpose, or is this too much to ask?
 
Eat before going to the airport for a flight that might be 9 or 10 hours? You must be on the auld intermittent fasting.

I've flown with them back from the US twice over the past 18 months and once going over. Both experiences were pretty bad and tally with your's. The interior of the plane I was on last month seemed like it was from the 90s it was so dated. I wouldn't mind it being dated, it's the dirt of them is the big problem. The food could only be described as prison-grade. When we went over last year the plane was newer but narrowbodied - I know that's the way things are going but it's very unpleasant for 7 hours!
 
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