Advice re leak in flat roof

We moved into our house 4 years ago. It was a new house in an estate. House was covered by "Homebound". We have a bay window in our sittingroom which has a roof made of fibreglass. We now have a big leak mark in the corner of window. We got somebody to look at it. He said he took off flashing and re sealed it. He said he couldnt see anything else wrong with it. Leak seemed to stop for a couple of weeks but there was only light rain. When it rained heavily again it leaked again. Ceiling was really wet and trickling down window. Then snow came so at moment has inches of snow on it. I dread the thaw coming. My questions are would Homebond cover this problem and does it take forever. Also does anyone know a roofer who specialises in fibre glass roofs. My husband is in his late 60's so no "DIY" suggestions please. We are desperate and afraid if there is an accumulation of water it will bring down ceiling. THANK YOU

Do you know who the builder was....if so contact him first and ask him to fix it. I would ask the neighbours if anyone of them have had the same problem and how they went about getting it fixed.


The homebond covers structural defects and imho I think this would be regarded as one but others may advise you better on this.


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Firstly, dont panic, easy said - but its not a major job to get sorted.

Homebond should be liable, but I would also put a claim in against your insurance.

If the roofer who looked at the roof could find nothing, it might be preferable to break through the ceiling beneath and see where the water ingress is.

Its not a major job and is easily rectified. Redwood Park are well built with a good finish so I dont expect anyone took any shortcuts with workmanship.

The bay window in your estate has a timber frame. The water will have stained it.
All in all you are looking at a little over 1/2 a days work to include a 4 x 4 reslab and skim of the ceiling.

Thank you both so much. We finally got through to builder. He will send somebody out to us. Weather is so bad we will just have to wait. Computerman you are a fountain of knowledge. Wish you were in the business. THANKS again. Happy Christmas to all

Firstly, fibreglass is quite robust and easily repaired.
Second, as has been pointed out your insurance may cover this.
Thirdly, you should also consider pursuing this amtter with the original builder.
Finally Homebond cover water ingress, as opposed to water from internal leaks, so you may be covered.

The leak may be arising because there is no stepped flashing between inner and outer leaves - assuming this is a cavity wall.
Or it may be because the flashign does not extend sufficiently to the side of the bay projection.
Alternatively it may be arising because there is no DPC tray under the 1st floor window above.

Simple stipping back a well-done flashing will not expose a fault that lies behind the flashing within the wall.
A quick google search using "Redwood Park bay window problems" only found this thread.
This supports what another poster has stated that the houses seem to be well built.

ONQ.

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All advice on AAM is remote from the situation and cannot be relied upon as a defence or support - in and of itself - should legal action be taken.
Competent legal and building professionals should be asked to advise in Real Life with rights to inspect and issue reports on the matters at hand.

Builder sent man to look at roof today. Rain was getting in around drain pipe on roof. He sealed it inside and out so hopefully problem solved. He is coming back on Monday to fix hole in ceiling. Thanks again