Adding WiFi to my UPC package

H

huskerdu

Registered User
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2,501
Hi all,
I have UPC broadband, and a wired network all over the house.

If I wanted to add WiFi, can I buy a wireless router and add it myself or will I have to buy one from UPC. I don't think I am entitled to a free one.

I am technically savvy enough to install it myself, and I reckon wireless routers are fairly generic, but would like some advice someone who has done this or knows more about it.

Thanks
 
Will any router do? If so, I have an old Vodafone one here that you can have. UPC have Cisco ones.
 
Yes, you can add a wireless router yourself, just connect the wireless router's WAN port (autoconfigured - should pickup connection settings from your wired cable router) to the output of the UPC cable/broadband router (Ethernet or LAN port).
 
rgfuller said:
Yes, you can add a wireless router yourself, just connect the wireless router's WAN port (autoconfigured - should pickup connection settings from your wired cable router) to the output of the UPC cable/broadband router (Ethernet or LAN port).
Click to expand...

Thanks, that sounds like a plan.
 
I think you should connect the wireless router to the UPC modem using the LAN ports and you should probably switch off the DHCP server in the wireless router too, if it has one.
 
Rang there sales team and there unable to sell me the wireless modem to replace my cabled upc modem. Told me to get one in pc world gave me a list makes to pick from.

So I then rang the loyalty section 061 272190 told them im on the package for the wireless modem and without even a question said thats no problem I will have one sent out to you straight away. Must say I am very happy with that for service.
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I switched uo UPC a couple of months ago.
I have been extremely impressed by the quality and accessability of their support services compared to all other large companies or utilities ive ever dealt.. and Mrs Runner says im hard to please!
 
huskerdu, if you have been a customer for a long time then ring them and tell them you want a router as your current modem is now out of date. They will tell you that you have to pay for it. But argue with them and ask them why they are giving free routers to new customers but not to a loyal customer like you.

Ask to be put through to their loyalty department and tell them you're going to move your tv to Sky and your Broadband to say Imagine. They should give you a router then if you come across as serious about leaving.

It's worth a try.
 
PolkaDot said:
huskerdu, if you have been a customer for a long time then ring them and tell them you want a router as your current modem is now out of date. They will tell you that you have to pay for it. But argue with them and ask them why they are giving free routers to new customers but not to a loyal customer like you.

Ask to be put through to their loyalty department and tell them you're going to move your tv to Sky and your Broadband to say Imagine. They should give you a router then if you come across as serious about leaving.

It's worth a try.
Click to expand...

Done that today rang there loyalty section 061 272190 told them i was on the package for the wireless modem and without even a question said thats no problem I will have one sent out to you straight away.

So they will give it to you free if you are a longtime customer.
 
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