Brendan Burgess
Founder
- Messages
- 54,841
If they are not qualified to give out this information, then they shouldn't. Either get rid of the people manning these (apparently useless) help desks, or employ professional tax advisors so they are accountable.
Giving false information is far worse than not giving any information at all.
Tax legislation is very detailed & complicated and you cannot expect the people manning the help desks to have a perfect understanding and knowledge of it ... but ultimately you are responsible for your own taxes.
See webtax's post.. You can get raw information directly from Revenue or by reading the legislation (e.g. Tax Consolidation Acts, Finance Acts etc.) but there are no guarantees about accuracy or completeness or info distributed by Revenue and no indemnity if it is inaccurate or incomplete and you make an incorrect return/filing/decision based on it.
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