My own view is ,after reading the T&C's, the bank was way out or order and I am convinced their age played a part. Why have such an obnoxious person serving as cashier if they treat elderly people like that.
ooops
jim2007, that puts a different light on it. Why would it be money laundering? cheque book was in their name?? And they have paid cheques in like this for years!! I can see now why the line of questioning shocked them.
Are you saying paying from a uk account to an irish account by cheque can be classed as money laundering? If so I will pass this on. I dont think they would have survived if the guards were called. NB This is their local bank for 14 years, they are retired.
And why have it in terms and conditions if banks dont want cheques presented??
And finally is this a new process.
what gave that cashier the right to quiz an elderly person who had waited patiently for 50 mins because of the incompetence of the bank to perform a simple tansaction that they had done for years?
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