Hello,
Quick question if possible. We had a tracker - fixed and then broke, paid a fee and back on variable. After Thomas Judgment trying to see if we can get tracker back as feel as in same position. Our dates are:
Wrote to Ombudsman again last week. Received letter yesterday --Told that the start of the 6 years is July 07 when we fixed. Therefore out of time.
we are complianing that they never told us about going back on the tracker when we broke from our fixed in December 08.
I took a case to the Ombudsman and we won.
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