Hi,
I recently signed up to Eazypass after seeing all the advertisements on the toll bridge saying 'Sign up online and receive 20 euro credit'. I contacted them today to ask where my 20 euros was and they said I didn't submit a voucher number. Apparently they were handing them out to motorists at the time.
Does anyone think this is unfair? The adverts clearly didn't specify you needed a voucher to qualify so I think it's been very misleading.
I expressed my dissatisfaction and they told me that there was a draw every month so I might be lucky to win a voucher in that!
I've threatened to report them to the advertising complaints body and also threatened to close my account and open another just to avail of the current 15% discount offer.
Anyone else experience this?
I recently signed up to Eazypass after seeing all the advertisements on the toll bridge saying 'Sign up online and receive 20 euro credit'. I contacted them today to ask where my 20 euros was and they said I didn't submit a voucher number. Apparently they were handing them out to motorists at the time.
Does anyone think this is unfair? The adverts clearly didn't specify you needed a voucher to qualify so I think it's been very misleading.
I expressed my dissatisfaction and they told me that there was a draw every month so I might be lucky to win a voucher in that!
I've threatened to report them to the advertising complaints body and also threatened to close my account and open another just to avail of the current 15% discount offer.
Anyone else experience this?