My brother -in-law is self employed and is 69 years old. He didn't apply for his pension when he was 66 as at that time he was diagnosis with cancer and went through treatment while at the same time keeping his job going. All worked out well for him T.G. He applied for his pension and stated about his health problems and was granted his pension and 2 years arrears. His pension has being paid weekly since last July but as of now he hasn't received the arrears. His wife has phoned the department in Sligo numerous times but still no joy. She has being told it is with a manager to sign off on it. She asked to speak to this manager but was told they don't take phone calls. Any advise for them as to what next they could do to get this payment. Thanks